All Power True Systems products are warranted against defects in material
and workmanship for a period of one year from shipping date for PTS-Tech
Line Card Products ONLY, and 6 Months for any other manufacturer Brand that
our PTS-Tech Repair Services has been done.
obligation includes replacing, repairing, or adjusting products (excluding
fuses) that prove to be defective during the warranty period for our Line Card
This warranty is fully transferable. If a product is sold to a manufacturer for
use in a product for resale, the complete warranty is in force, providing the
power system is sold as original equipment.
Power True Systems Corp. assumes no liabilities for consequential damages of any
kind through the use
or misuse,repaired or modified without permission, careless movement, Electrical voltage and
source disorder, of its products by the purchaser or others.
other obligations are expressed or implied.
- REPAIRS OR REPLACEMENTS (
PTS-Tech Line Card products ONLY )
All equipment which is apparently out of order or in need of service must be
returned to P.T.S. prepaid. Contact the factory for a Return
Material Authorization (RMA) number before you ship. We cannot accept returns
without this authorization number. Products returned for warranty repair that
are not shipped prepaid or shipped without an authorization number cannot be
accepted at our repair facilities.
Out-of-warranty repairs will be performed by Power True Systems Corp. – PTS-Tech
-- only after quoted repair charges are authorized and a formal purchase order
received from the customer. If no response or purchase order to a repair
quotation arrives within 2 weeks of the repair quotation date, a storage charge
of $10.00 per day will be added to any out-of-warranty repair charge until such
time as a response or purchase order is received.
Hardware support can be
reached via email at: email@example.com